FAQ’s
How the centre works?
Our psychology and therapy centre is located at 21 Shepherd Avenue – on the border of Randburg and Bryanston, a short distance from the Randburg Law Courts.
Convenient for people who live in the greater JHB area – Sandton, Randburg, Roodepoort, Fourways and Midrand.
Yes, we do. If possible, it is preferable to do the first session in person. For online therapy, payment is required in advance and the costs are the same as for in person therapy.
- Let us know what issue you have, or what type of therapy you need – is it for a child, an adult, or a couple?
- We will recommend a therapist, let you know what the costs will be, and find a convenient time slot for your appointment.
- Most appointments are 1 hour long. (For couple and family sessions, the first session is longer – it is 1½ hours.)
Our rates are charged according to Medical Aid Price Lists (e.g., for Discovery the rate for Psychologists is about R1292.00 per hour). Other medical aid rates are similar.
For other therapies, please ask us for prices.
Yes, our cash rate is the same as the medical aid rate. We also accept credit card and EFT payments.
Yes, we have appointments available after working hours, and on Saturdays.
The number of sessions depend on your therapy journey – everyone is different. The psychologist / therapist will discuss an individual way forward with you.
- Discovery
- Gems
- Polmed
- Key Care Plus
- Other
We charge the tariff rate for all medical aids. The consultation will come out of your medical aid savings.
Please chat to the receptionists to find out if we can claim on your behalf.
* Certain medical aids require the patient to pay upfront and will be refunded by the medical aid, provided that the patient has savings available.
Please enquire if you would like to find out about another medical aid.
No, we are not an in-patient facility. However, we can help with individual counselling sessions. The psychologist can then assess and refer you to a facility if need be.
All therapy sessions are confidential.
Go to our Teams page here to find out more about each therapist and their specialties.
If you’d like to discuss what type of therapist will be a suitable match, please feel free to contact us here.
Couples, Family & Children
Yes, our psychologists prefer to see a family for the first time for an hour and a half, then going forward sessions are hourly. We charge medical aid rates for family counselling, the rates are the same as for individual therapy sessions.
Our psychologists prefer to see a couple for the first time for an hour and a half, then hourly sessions after that. The number of sessions are dependent on your therapy journey – every couple is different. It is preferrable to see couples in person for the initial sessions.
We charge medical aid rates for couples counselling.
We suggest that you make an appointment with one of our qualified psychologists who do couples counselling. We charge medical aid rates for couples counselling.
Yes, we suggest you make an appointment with one of our qualified child Psychologists, who would be able to help. We charge medical aid rates for therapy sessions.
The first appointment would be with the parents on their own, just to get a history of the child / teen, and to understand what the concerns are. Thereafter, we would book sessions for the teen.
Yes, we have psychologists who work with children, and who offer play therapy. Please contact us if you need further information.
Supporting children and adolescents with emotional regulation and social integration is a core area of psychological practice.
We have qualified Psychologists that have experience with therapy for children and teenagers. We charge medical aid rates.
The first appointment would be with the parents on their own, just to get a history of the child / teen, and to understand what the concerns are. Thereafter, we would book sessions for the teen.
Yes, we can assist you with a full Psycho-Educational Assessment.
This process involves a consultation with the parents first, to get a full history on the child, and then approximately 5 hours of testing with the child. The psychologist then compiles a full report.
The parents then come back for a feedback session for a report and to explain the findings, as well as recommendations given as to how to help the child.
We charge medical aid rates for these assessments. Please note that GEMS, POLMED, CAMAF and PROFMED medical aids do not cover assessments.
We will conduct a full Psycho-Educational Assessment to get a diagnosis, and recommendations as to the way forward.
This process involves a consultation first, to get a full history and background, and then approximately 5 hours of testing.
You then come back for a feedback session to have the report and findings explained, as well as recommendations on how to move forward.
We charge medical aid rates for these assessments. Please note that GEMS, POLMED, CAMAF and PROFMED medical aids do not cover assessments.
We have qualified Psychologists and OT’s that have experience with therapy for children and teenagers and can provide professional help.
Share your concerns with us and we will advise you on the way forward.
Adults
Looking for help is a brave and significant first step. We suggest that you make an appointment with one of our Psychologists who is qualified to help and make a diagnosis. Once diagnosed, they will discuss the way forward with you.
We charge medical aid rates.
Please contact us if you’d like any further info, or if you’d like to make an appointment.
Psychologists are qualified to provide help with emotional issues. We recommend that you make an individual appointment with one of our qualified Psychologists, who will direct the way forward.
We charge medical aid rates.
Please contact us if you’d like to make an appointment, let us know it’s urgent and we’ll do our best to fit you in as soon as we can.
The only definitive way to find out is through a psychological evaluation by an HPCSA-registered psychologist. We suggest that you make an appointment with one of our psychologists who is qualified to make a diagnosis. Once diagnosed, they will discuss the way forward with you.
We charge medical aid rates.
Please contact us if you’d like any further info, or if you’d like to make an appointment.
Taking the first step to ask “how” is often the hardest part of the journey. However, a screening test is only a preliminary guide.
Psychologists are qualified to evaluate your symptoms, full history, underlying medical causes and current stressors, to give you a full diagnosis, and a roadmap to feeling better.
We suggest that you make an appointment with one of our qualified Psychologists who will do an in-depth psychological evaluation. Once diagnosed, they will discuss the way forward with you.
We charge medical aid rates.
Please contact us if you’d like any further info, or if you’d like to make an appointment.
Diagnosing a problem is an important first step. We suggest that you make an appointment with one of our Psychologists who is qualified to help and make a diagnosis. Once diagnosed, they will discuss the way forward with you.
We charge medical aid rates.
Please contact us if you’d like any further info, or if you’d like to make an appointment.
If you think your mental health and anxiety may be affecting your sleep, our HPCSA-registered psychologists offer therapy to address the underlying thoughts or behaviours that disrupt sleep.
We suggest that you make an appointment with one of our qualified Psychologists who will do an in-depth professional assessment. Once diagnosed, they will discuss the way forward with you.
Do you need the test for yourself or your child, or did the school ask you to get a test?
An IQ Test measures intellectual abilities, whereas a Psycho-Educational Assessment is more comprehensive. It includes IQ testing, learning abilities, and psycho-emotional assessment.
We provide Psycho-Educational Assessments, which result in an in-depth report on intellectual abilities, strengths and weaknesses, with recommendations.
This process involves a consultation to get a full history, and then approximately 5 hours of testing. The psychologist then compiles the report.
We charge medical aid rates for these assessments. Please note that GEMS, POLMED, CAMAF and PROFMED medical aids do not cover assessments.
Yes, we will start with a full Psycho-Educational Assessment, to diagnose the problem.
This process involves a consultation with you first, to get a full history and background, and then approximately 5 hours of testing.
You then come back for a feedback session to have the report and findings explained, as well as recommendations on how to move forward.
We charge medical aid rates for these assessments. Please note that GEMS, POLMED, CAMAF and PROFMED medical aids do not cover assessments.
LIVING A BALANCED LIFE
Psychology and Wellness Centre is a pro-active, practice with an experienced and dedicated team of Psychologists and therapists ready to assist you with living a balanced life.
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